SLEEP TRAINING SERVICES

1.What happens during a sleep consultation?

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Our method assumes preparation is the key to successfully teaching your child to love sleep. During the sleep assessment meeting, we investigate your child’s current sleep situation. We almost always give parents some amount of “homework” prior to a sleep consultation to ensure each baby is primed and ready to learn how to sleep. During the actual sleep consultation, we work with you on both nighttime and naps simultaneously. We help you help your baby lead the falling asleep process. We also teach you to respond in a way that supports your child’s needs but encourages independence. All of this is done with an emphasis on the science behind sleep. We find that parents have an easier time staying committed when they understand why their actions make sense. By including you every step of the way, you become empowered. This way, when your baby experiences a bump in the road, you’ll know just how to respond to get back on track. Each initial consultation is followed by several support phone calls. These calls ensure your questions are answered and allow us to tweak things if necessary so you’re comfortable and supported every step of the way

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2.How many sessions do i need? 

Depending on how well you implement the sleep plan we take one session a month. Approximately 4 weeks from initial consultation you can book in another consultation in case of anything. However it would be prudent to call in for a consultation when a child is having a major leap in sleep or age since sleep takes a different turn.

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3. What is the difference between phone consultation and in home consultation?

Both are excellent choices. If you choose an in-home consultation, we will be there in the moment to help you implement your child’s sleep teaching plan. We get to meet you, hug your baby and see your life. There is no question when we are in your home, we get a better perspective on your situation and this helps many clients feel more relaxed. However, learning over the phone has benefits as well. Telephone consultations encourage parents to take more of a leadership role from the beginning and is our most cost effective option. Rest assured, no matter which package you choose, our goal is always to help your child achieve 11-12 hours of sleep at night and follow a consistent, age-appropriate daytime nap schedule. 

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4. How do i know if my package will be enough?

We will advice you on the best package for you and your child .

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5. Do you have  payment plan

Yes this can be discussed. However we consider 80% deposit and 20% within a week of the program.

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6. Does your method fix the problem forever or temporarily?

Not at all. While independent sleep is a learned skill for some, it is also a natural process. Some parents find they need to be more consistent on a day-to-day basis to keep good sleep going, but it should never be as bad as it is right now. Sometimes clients need a little extra help down the road due to extensive travel, or general backsliding caused by illnesses or milestones. In these instances, you can schedule a quick call with your consultant and that’s all it takes. 

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7. Do you guarantee that your services are going to work? What if i hire you and it doesn't work out?

If you are really struggling we know it can seem as if there is no way out. But this is really going to work! Our insurance, however, won’t let us guarantee our services because some of the results are out of our hands. Parents play a huge role in the success of our process. We do everything in our power to get you to your goal, but we can’t make you do anything. Of course mistakes and misunderstandings happen from time to time. These “slip ups” are not what we are talking about. As long as you follow the customized advice we give you and truly want your baby to sleep better, we will help you and your child get the sleep you all need. Inconsistency to follow through will breed no results and there will be regression on the part of the child. The program is very parent intensive.

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8. Refunds

We do not offer refunds on the service especially when the parent does not follow through with the sleep program since we are not in control of what the parent does. 

9. How do i sign up for the program?

You will be required to fill in an assessment form and the sleep declaration form signed .Thereafter send it back for review and then book whichever package suits you best by booking on our booking calendar and make the deposit of payment.

10. Do you  follow up?

Yes follow up is up to 4weeks from the first initial consultation. Any other consultation where you need the consultant for an extra consultation within the same 4 weeks you will be invoiced the cost of a full consultation. 

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For more questions contact us

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